terms and conditions
Effective Date: February 18, 2025
Pete’s Major Appliance Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.petesmajor.com or interact with us via phone, email, or SMS.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email, and mailing address.
- Service Information: Details about your appliance repair requests.
- Payment Information: Processed securely through third-party payment providers.
- Communication Data: Records of interactions via SMS, email, or phone.
2. How We Use Your Information
Your information is used to:
- Schedule and confirm appointments.
- Send service reminders, updates, and promotions (with consent).
- Respond to inquiries and provide customer support.
- Improve our website and services.
3. SMS Messaging Terms & Conditions
By opting into SMS from Pete’s Major Appliance Co., you agree to receive SMS messages related to our services, including:
- Appointment Scheduling & Reminders
- Service Updates & Notifications
- Post-Visit Instructions
- Billing & Payment Notifications
Message Frequency & Charges
- Message frequency varies based on your interactions with us.
- Standard message and data rates may apply as per your mobile carrier’s terms.
How to Opt Out
- You can stop receiving messages at any time by texting STOP.
- After opting out, you will no longer receive SMS messages from us.
How to Get Help
- For assistance, text HELP or contact us at:
📧 Email: service@petesmajor.com
📞 Phone: (201) 843-7575
🌐 Website: https://petesmajor.com
4. Cookies & Tracking Technologies
We may use cookies to improve your browsing experience. You can manage your cookie preferences in your browser settings.
5. Data Sharing & Security
- We do not sell, trade, or share your data for marketing purposes.
- We use secure third-party services for payments and appointment management.
- Your data is protected with industry-standard security measures.
6. Your Rights & Choices
You may:
- Request access, correction, or deletion of your personal data.
- Opt out of promotional messages at any time.
- Contact us for privacy concerns at service@petesmajor.com or (201) 843-7575.
7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.
For any questions, please contact us:
📧 Email: service@petesmajor.com
📞 Phone: (201) 843-7575