Effective date: May 11, 2026
Pete's Major Appliance Repair(“Pete's Major,” “we,” “us”) operates the website at https://petesmajor.com. This page explains what information we collect from visitors and how we use it.
Information we collect
When you submit a contact form, we collect your name, email address, phone number, the type of request (service, maintenance, repair, or other), whether the appliance is showing error codes, any codes you enter, and the message you provide. We may also collect appliance brand and appliance type if you choose to share them. This information is used to respond to your service inquiry.
We use Google Analytics 4 to understand aggregate site traffic. Analytics data is anonymized at the IP level. We do not sell or share personal information with third parties for advertising purposes.
Cookies
We use a small number of cookies set by Google Analytics. You can opt out of analytics tracking by enabling Do Not Track in your browser or by using a browser extension that blocks Google Analytics.
How we use your information
- To respond to a service request you submit.
- To schedule, perform, and follow up on appliance repair work.
- To improve our website and services.
How we share your information
We do not sell your personal information. We share contact information only with the personnel who need it to schedule and perform your repair, and with the secure form-processing infrastructure operated by WebBits, our website service provider.
Data retention
We keep service inquiries for as long as needed to provide warranty and follow-up service. You may request deletion of your information at any time by contacting us at the address below.
Security
Form submissions are signed using HMAC-SHA256 and transmitted over HTTPS. We do not store sensitive payment information on this website.
Contact
Questions about this Privacy Policy can be directed to Pete's Major Appliance Repair at 23 N Farview Ave #8, Paramus, NJ 07652, by phone at (201) 843-7575, or by email at service@petesmajor.com.
This policy has been drafted from a generic template and should be reviewed by Pete's before going live in production.